
The Lunalight Standard
Helpful information about delivery, returns and shopping with Lunalight.
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Simple & straightforward
Installed in 4 steps
. Most customers install their ceiling light in under 30 minutes with just a screwdriver.
Turn off the power
Switch off the circuit breaker for the room. Always work with the power completely off.
Fix the canopy
Attach the ceiling canopy to the mounting bracket using the screws provided in the box.
Connect the wires
Match wires by colour — Live, Neutral and Earth. Secure each connector firmly.
Attach & switch on
Secure the shade, restore power and enjoy. Your new light is ready to shine.
We want your home to be perfect. Here are the answers to our customers most frequently asked questions so you can order with confidence.
Frequently Asked Questions
1. Will this fit my ceiling/room height?
1. Will this fit my ceiling/room height?
Most fixtures include adjustable suspension cables or downrods. Minimum and maximum drop lengths are specified in the Technical Information on each product page.
2. How difficult is the installation process?
2. How difficult is the installation process?
Each product comes with a complete installation guide and all the necessary screws. We always recommend using a qualified electrician for safety reasons.
3. How long does delivery take?
3. How long does delivery take?
Estimated delivery time is 3 to 7 business days.
4. Do you offer free shipping?
4. Do you offer free shipping?
Yes, we offer free delivery on all orders.
5. Can I track my order?
5. Can I track my order?
Yes. Once your order has been shipped, tracking information will be provided by email where available. You can also visit our Track Your Order page at any time.
6. What is your return policy?
6. What is your return policy?
Items can be returned within 30 days of delivery in their original packaging. Please contact us to initiate a return.
7. Is the finish durable and easy to maintain?
7. Is the finish durable and easy to maintain?
Care instructions vary by product and finish. General maintenance typically involves wiping with a soft dry cloth. Please refer to the care instructions included with your product.