
The Lunalight Standard
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Step by step
How to install your Chandelier
Most chandeliers install in under an hour. Follow these four steps and your new centrepiece will be hanging beautifully — we're here if you need us.
Turn off the power
Switch off the circuit breaker for the room before doing anything. Never work live.
Check ceiling support
Take 2 minutes to verify your ceiling box can hold the weight — it's the one step worth doing carefully.
Hang & connect
Set the chain to your desired height, then connect Live, Neutral and Earth wires securely.
Level & switch on
Check it hangs straight and balanced, restore power and step back. Your new centrepiece is ready.
Worth knowing: Chandeliers are heavier than standard lights, it's worth taking 2 minutes to check your ceiling fitting before you start. Our team can advise.
We want your home to be perfect. Here are the answers to our customers most frequently asked questions so you can order with confidence.
Frequently Asked Questions
1. Will this fit my ceiling/room height?
1. Will this fit my ceiling/room height?
Most fixtures include adjustable suspension cables or downrods. Minimum and maximum drop lengths are specified in the Technical Information on each product page.
2. How difficult is the installation process?
2. How difficult is the installation process?
Each product comes with a complete installation guide and all the necessary screws. We always recommend using a qualified electrician for safety reasons.
3. How long does delivery take?
3. How long does delivery take?
Estimated delivery time is 3 to 7 business days.
4. Do you offer free shipping?
4. Do you offer free shipping?
Yes, we offer free delivery on all orders.
5. Can I track my order?
5. Can I track my order?
Yes. Once your order has been shipped, tracking information will be provided by email where available. You can also visit our Track Your Order page at any time.
6. What is your return policy?
6. What is your return policy?
Items can be returned within 30 days of delivery in their original packaging. Please contact us to initiate a return.
7. Is the finish durable and easy to maintain?
7. Is the finish durable and easy to maintain?
Care instructions vary by product and finish. General maintenance typically involves wiping with a soft dry cloth. Please refer to the care instructions included with your product.